Growing up on a hardscrabble sheep and sugar beet farm in Utah, John Willard “Bill” Marriott sought opportunities beyond his humble Mormon beginnings. In 1927, the twenty-six-year-old Marriott opened an A&W root beer stand in Washington, DC, working around the...
The most important principles of retailing are quite simple: Know your customers and the role you play in their lives. Know your merchandise and its suppliers. Know your competitors. Respect each of those, plus your employees. Work hard to match the right customer to...
In this American Originals series, we’ve recounted the life stories of men and women who created great inventions and enterprises. None of them had more energy and drive than the shy Julius Rosenwald, a Jewish menswear merchant from Springfield, Illinois. A high...
Many management scholars consider Alfred P. Sloan, Jr. as the greatest business leader in American history. If we exclude company founders, Sloan has few peers among those who led companies they did not found. After running a smaller company for twenty...
Ahmet Ertegun did as much as anyone to shape the popular music that serves as the soundtrack for our daily lives. As the founder and leader of Atlantic Records for almost sixty years, he brought us artists from Ray Charles and Aretha Franklin to Crosby, Stills, Nash,...
Few business leaders or entrepreneurs in American history have done more to enable progress and prosperity than Samuel Insull, a name little known today. Yet eighty years ago, he was one of the most famous people in America and Europe—and one of the most despised....